Saimon Global Ltd.
Vacancy
2
Job Context
- Reservation Agent Requirements:
- High school diploma.
- Have deep knowledge of GDS systems such as Sabre, Galileo & Amadeus.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in microsoft office suite.
- Data entry experience.
- Flexible working hours.
Job Responsibilities
- Reservation Agent Responsibilities:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers' desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Employment Status
Full-time
Educational Requirements
- Bachelor degree in any discipline
- Skills Required: Abacus, Galileo, GDS, Sabre
Experience Requirements
- 4 to 8 year(s)
- The applicants should have experience in the following area(s):
Galileo, Sabre, Travel Agency, Travel Agent - The applicants should have experience in the following business area(s):
Travel Agent
Additional Requirements
- Age at most 35 years
- Both males and females are allowed to apply
Job Location
Chattogram, Dhaka
Salary
- Tk. 20000 - 35000 (Monthly)
Compensation & Other Benefits
- Mobile bill, Tour allowance, Credit card, Medical allowance, Performance bonus, Provident fund, Insurance
- Salary Review: Yearly
- Festival Bonus: 2
Job Summary
