job Context
- RONGDHANU GROUP, A leading business conglomerate of the country is going to hire “Manager - Operation” who is highly expert in Hotel Operation Management with highly leading, communication and decision making capabilities for its concern “Unique Regency Hotel” situated at Banani, Dhaka.
Job Responsibilities
- Ensure that each department delivers a consistently high standard of guest service, also achieve business objectives and maximize the profitability.
- Maintain effective cost controls in all areas.
- Plan and direct the hotel main operations including quality, standards, cleanliness and guest satisfaction.
- Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
- Work alongside all HODs to ensure the smooth day to day operation.
- Conduct regular operations meeting with all HODs to discuss routine operation matters, departmental performance targets and guest feedback.
- Be responsible for maximizing profit through the consistent delivery of the highest standard of service.
- Ensure consistent implementation and review of SOPs throughout all departments.
- Be responsible for all the day to day queries, complaints or problems that arises in the hotel.
- Carry out duty management shifts as required.
- Conduct regular fire safety walks and health and safety audits.
- Promote a positive employee relations culture through effective communication and regular team meetings.
- Carry out regular inspection of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
- Ensure that reasonable care is taken for the Health and safety to yourself, other employees, guests and any other person on the hotel premises.
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Bachelor of Business Administration (BBA) in Hospitality Management
- Higher Diploma in “Tourism and Hospitality Administration” Additionally, other related course from BHMTTI with foreign work experienced candidates will get preference.
- Skills Required: English speaking, Reporting and Documentation, Very Good at Microsoft office specially on MS Excel PPT
Experience Requirements
- 10 to 12 year(s)
- The applicants should have experience in the following area(s):
Excellent presentation, Hotel Management, Leadership and Good Communication skill., Team management
Additional Requirements
- Age 30 to 40 years
- Only males are allowed to apply
- Positive attitude.
- Training on food safety and hygiene from BHMTTI or foreign
- Pre-Opening experience is preferable
Job Location
Dhaka (Banani)
Salary
- Negotiable
- Attractive package will be offered to the deserving candidates
Compensation & Other Benefits
- Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
- As per Comapany policy