job Context

    RONGDHANU GROUP, A leading business conglomerate of the country is going to hire “Manager - Operation” who is highly expert in Hotel Operation Management with highly leading, communication and decision making capabilities for its concern “Unique Regency Hotel” situated at Banani, Dhaka.

Job Responsibilities

  • Ensure that each department delivers a consistently high standard of guest service, also achieve business objectives and maximize the profitability.
  • Maintain effective cost controls in all areas.
  • Plan and direct the hotel main operations including quality, standards, cleanliness and guest satisfaction.
  • Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
  • Work alongside all HODs to ensure the smooth day to day operation.
  • Conduct regular operations meeting with all HODs to discuss routine operation matters, departmental performance targets and guest feedback.
  • Be responsible for maximizing profit through the consistent delivery of the highest standard of service.
  • Ensure consistent implementation and review of SOPs throughout all departments.
  • Be responsible for all the day to day queries, complaints or problems that arises in the hotel.
  • Carry out duty management shifts as required.
  • Conduct regular fire safety walks and health and safety audits.
  • Promote a positive employee relations culture through effective communication and regular team meetings.
  • Carry out regular inspection of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
  • Ensure that reasonable care is taken for the Health and safety to yourself, other employees, guests and any other person on the hotel premises.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor of Business Administration (BBA) in Hospitality Management
  • Higher Diploma in “Tourism and Hospitality Administration” Additionally, other related course from BHMTTI with foreign work experienced candidates will get preference.
  • Skills Required: English speaking, Reporting and Documentation, Very Good at Microsoft office specially on MS Excel PPT

Experience Requirements

  • 10 to 12 year(s)
  • The applicants should have experience in the following area(s):
    Excellent presentation, Hotel Management, Leadership and Good Communication skill., Team management

Additional Requirements

  • Age 30 to 40 years
  • Only males are allowed to apply
  • Positive attitude.
  • Training on food safety and hygiene from BHMTTI or foreign
  • Pre-Opening experience is preferable

Job Location

Dhaka (Banani)

Salary

  • Negotiable
  • Attractive package will be offered to the deserving candidates

Compensation & Other Benefits

  • Mobile bill
  • Salary Review: Yearly
  • Festival Bonus: 2
  • As per Comapany policy