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Vacancy

01

Job Context

    EC Aviation Limited (ECAL) started its journey in November 2015 with a brand name `FLY EC` to meet growing in-house demand and external opportunities in the tailor-made travel and tourism needs. Within the shortest possible time, it has earned accreditation from IATA and has been offering air tickets, tour packages, visa consultancy, Hajj and Umrah (pilgrimage) packages and other services, such as hotel booking, airport transfers and business networking, for both domestic and international destinations with success.

Job Responsibilities

  • Responsible to provide best in class service to valued customers with warm assistance efficiently, courteously and professionally.
  • Tickets: Understand fare rules, Re-validations, Re-issue and/or Refunds etc
  • Coordination with Embassies, Airlines, Hotels & Other Service Providers.
  • Well conversant on clients requirements and thorough knowledge on worldwide destinations, tours, accommodation and flights
  • Preparing customized itineraries to suit the clients' preferences and budget.
  • Should know up to date travel regulations
  • Ensuring all bookings & reservations issue, reissue and refund e-tickets (if any).
  • Maintaining statistical and financial records.
  • Liaise with travel partners, including airlines and hotels, to manage bookings and schedules to assist other customer needs.
  • Able to generate new opportunities in travel and tourism industry.
  • Any other job assigned by top management.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Minimum Business Graduate. MBA will be an added advantage.

Experience Requirements

  • At least 10 year(s)
  • The applicants should have experience in the following area(s):
    Customer Service, Immigration Consultant, Operations, Reservation/ Ticketing, Tour Guide, Travel Agent, Visa Processing
  • The applicants should have experience in the following business area(s):
    Tour Operator

Additional Requirements

  • Age at least 35 years
  • Must have knowledge about WORLD MAP, Be well informed and updated on Global Holiday seasons and dates, Strong leadership skills, Should work proactively with ownership, Proficient in Reading, writing, and speaking in the English language, Can work under pressure with zero error, Must have mental resilience, Should be able to meet deadline without fail, and should have computer literacy on MS Word, MS Excel & MS Power Point.

Job Location

Dhaka

Salary

  • As per company policy.

Compensation & Other Benefits

  • Mobile bill
  • Festival Bonus: 2
  • As per company policy
  • Job Summary

    Published on: 20 Feb 2023

    Vacancy:  01

    Employment Status: Full-time

    Experience: At least 10 year(s)

    Age: Age at least 35 years

    Job Location: Dhaka

    Application Deadline: 22 Mar 2023

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