Flight Expert

Vacancy

Not specific

Job Context

  • Position: "Junior Visa Officer (Sales)"
  • Office Location: 90/1Motijheel City Centre, Level 25-B-1, Lift 26, Dhaka 1000, Bangladesh.
  • Job Timing: 6 days in a week, Roster basis.

Job Responsibilities

  • Prepare and submit visa applications for various countries.
  • Maintain good relationships with visa agencies, embassies, passport offices, and immigration authorities.
  • Handle airline ticketing, reservations, and fare computation.
  • Provide excellent customer service and assist with cancellations and modifications of reservations.
  • Support the processing of visit visas and package tours.
  • Address customer complaints and requests in a timely and courteous manner.
  • Promote additional services or packages to increase sales.
  • Stay updated on airline and travel notices and inform relevant teams accordingly.
  • Have knowledge of airline terms and conditions and ADM/ACM policies.
  • Arrange group tickets and potentially act as a tour guide.
  • Be self-motivated and able to work under pressure.
  • Follow office timing and rules as per company policy.
  • Perform any other duties or tasks assigned by management.
  • Assist applicants with documentation before applying for visas.
  • Counsel applicants on visa application process.
  • Prepare visa files before applying for visas.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor of Arts (BA) in Hospitality Management, Bachelor degree in any discipline

Experience Requirements

  • At most 1 year(s)
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 20 to 30 years
  • Both males and females are allowed to apply
  • A bachelor's degree in travel and tourism or a related field is preferred.
  • 1 years of experience in a similar role (Not Mandatory)
  • Excellent communication skills and customer service skills.
  • Proficiency in computer applications and reservations systems.
  • Knowledge of various visa regulations and requirements.
  • Ability to multitask and work under pressure.
  • Flexibility to work on weekends and holidays as needed.
  • Fluency in English and at least one other language is preferred.
  • Strong attention to detail and organizational skills.
  • Positive attitude and ability to work well in a team environment.

Job Location

Dhaka (Motijheel)

Salary

    Negotiable

Compensation & Other Benefits

  • Mobile bill, Medical allowance, Insurance
  • Salary Review: Yearly
  • Festival bonus, Insurance, Over Time Allowances can be avail after completion of probation period (1 year).